Flex RidersFlex Riders

One platform.Every rider.

Flex Riders brings rider registration, approvals, brand assignments and payment tracking into one connected platform.

Explore Flex Riders
  • Rider experience
  • Operations management

Rider operations
shouldn't be complicated.

Today, a single rider moves through forms, chats, spreadsheets and phone calls.

With Flex Riders, it's one connected system. Every step, every record, in one place.

Flex RidersOne connected system
  1. 01Registration
  2. 02Documents
  3. 03Approval
  4. 04Brand assignment
  5. 05Payments
  6. 06Payment history

The Flex Riders ecosystem

One connected journey.From sign‑up to payout.

Every stage of a rider's lifecycle lives in the same place — so nothing falls between the cracks.

01

Register

Riders sign up from their phone with their details and documents. No paper. No chasing.

For riders

Everything a rider needs.In one place.

A clear, simple app that keeps riders informed — from the first form to the latest payment.

  6. ProfileDocumentsNotificationsAccount status

Built around the rider.

Riders are the heart of every delivery network. Flex Riders gives them clarity, and gives your team control.

Four riders in Flex Riders branded polo shirts leaning on Flex Riders branded motorcycles

For operations teams

From registration to payment.Everything under control.

One workspace for your team to approve riders, assign brands and manage payments — with the full history behind every decision.

Demonstration data

  • Rider approvals

    Review applications and approve with confidence.

  • Brand assignments

    Assign riders to brands and locations.

  • Payment management

    Record, update and track every payment.

  • Rider search

    Find any rider by name, ID or phone.

  • Documents

    Rider documents, stored with the profile.

  • Notifications

    Keep riders informed as their status changes.

  • Reports

    See riders, assignments and payments at a glance.

  • Audit history

    A record of who changed what, and when.

A Flex Riders rider in a branded polo giving a thumbs up

Approvals

Every rider startswith approval.

Registration isn't activation. Your team reviews every application before a rider goes live — so every active rider is one you've approved.

  1. REGISTEREDMon · 10:42

    The rider submits their details and documents.

  2. PENDING REVIEWMon · 14:05

    Your team checks the application.

  3. APPROVEDTue · 09:30

    Approved by an authorised team member.

  4. BRAND ASSIGNEDTue · 11:15

    Matched to a brand and working location.

  5. ACTIVETue · 11:16

    Ready to work — and the rider is notified.

Timeline shows demonstration data.

Brand management

Connect riders withthe right brands.

Assign each approved rider to a brand and working location. Reassign when things change — the history stays with the rider.

Assignment history

  1. Brand AGurugram14 Mar 2026 — PresentCURRENT
  2. Brand CGurugram02 Jan — 13 Mar 2026
  3. Brand BNoida10 Oct 2025 — 01 Jan 2026

Brand names and dates are demonstration data

Many brands.

Manage every brand your riders work with from one place.

Many cities.

Keep working locations clear as your network grows.

One view.

See every rider's current and past assignments together.

Payments

Payments withoutthe guesswork.

Every payment is recorded against the rider and the brand they worked for — with its status, transaction reference and full history in one place.

Demonstration data

How a payment moves.

Flex Riders manages and tracks each payment from start to finish. The transfer itself runs through the payment provider you connect — so you can use the one that suits your business.

  1. Payment created

    Recorded against the rider and brand.

  2. Processing

    Status tracked as it moves.

  3. Payment provider

    Your chosen provider handles the transfer.

    Modular

  4. Transaction confirmed

    Reference saved to the record.

  5. PAID

    Status updated for everyone.

  6. Rider notified

    The rider sees it in their app.

Rider profile

One rider.One complete profile.

Everything about a rider, connected — identity, documents, assignment, status and payments. Sensitive details stay masked.

Demonstration data

Built for scale

Built for today's operations.Ready for tomorrow's scale.

Flex Riders is designed to evolve. The core is in place today, and the platform is structured to grow into new capabilities as your operations do.

Flex RidersFlex Riders core

Available now

  • Registration
  • Approvals
  • Brand assignment
  • Payment tracking
  • Documents
  • Notifications
  • Reports
  • Audit history

On the roadmap

  • Attendance
  • Work assignments
  • GPS
  • Live location
  • Shifts
  • Incentives
  • Performance
  • Automated payments
  • WhatsApp notifications
  • Multi-city operations
Available now On the roadmap — planned capabilities, not yet available

Security

Trust,built in.

Rider data is personal. Flex Riders is built so the right people see the right information — and nothing more.

  • Secure authentication

    Riders and team members sign in before they see anything.

  • Role-based access

    Riders see their own information. Your team sees what their role allows.

  • Protected documents

    Rider documents are available only to authorised people.

  • Audit logs

    Approvals, assignments and payment updates leave a clear record.

  • API authorization

    Every request is checked against the caller's permissions.

  • Encrypted sensitive information

    Sensitive rider details are encrypted and masked where shown.

How it works

Four steps.One platform.

  1. 01

    Register

    The rider creates a profile and submits their information.

  2. 02

    Review

    Your operations team reviews the application.

  3. 03

    Assign

    Approved riders can be assigned to brands.

  4. 04

    Manage

    Track rider information and payments from one platform.

Ready to move rideroperations forward?

Bring riders, brands and payments into one connected platform.